Shipping Policy
At The Blue Cottage, we are dedicated to ensuring your purchases are delivered seamlessly and provide a memorable shopping experience with the highest standards of quality and service.
We implement a rigorous Quality Checking process before each product is packed and dispatched. We take the utmost care in packing to prevent damage during transit, both domestically and internationally, and we ship through reputable registered shipping service providers. In the rare event of transit damage, we take full responsibility, ensuring a worry-free shopping experience.
DOMESTIC SHIPPING
SHIPPING CHARGES
We offer Free Shipping within India on orders with a minimum value of ₹2000 and above.
For orders below ₹2000, shipping charges will be displayed at checkout, in addition to the product prices.
We use surface delivery. Each consignment is insured; therefore, in the rare event of loss or damage during shipment, you will receive a full refund or exchange.
DOMESTIC SHIPPING TIMELINE
We typically dispatch orders within 2-3 business days from the order placement date. (Dispatch may be delayed in cases of product non-readiness, customization, or shipping company delays, though this is rare.)
Once dispatched, the delivery timeline depends on the shipping company. Delivery within India usually takes 5-7 business days.
Please note: These delivery timelines are indicative. Delivery times may vary due to factors beyond our control, as we rely on our shipping partners.
INTERNATIONAL SHIPPING
SHIPPING CHARGES
Our international shipping is facilitated by DHL Worldwide.
International shipping charges are calculated based on the volumetric weight, actual weight, and destination, as quoted by DHL.
Contact us for an approximate shipping estimate before placing an order. Call or WhatsApp us at +91 8890374479 or email us at thebluecottageindia@gmail.com.
Important: Our website does not recognize international shipping when an international delivery address is entered. The website may display "Free Shipping on & above order value of ₹2000," but international shipping is NOT FREE.
Once you pay the shipping charges, we will dispatch your order.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties and taxes for international orders are not included in your order and are additional to any shipping charges paid to us.
Most countries impose duties on imported items, which are levied at the time of port entry and vary based on the destination country and the products imported.
You will be responsible for paying the applicable duties and taxes directly to the shipping company upon delivery, following an invoice from the shipping agent.
INTERNATIONAL SHIPPING TIMELINE
We typically dispatch orders within 2-3 business days from the order placement date. (Dispatch may be delayed in cases of product non-readiness, customization, or shipping company delays, though this is rare.)
Once dispatched, the delivery timeline depends on DHL. Delivery worldwide usually takes 5-7 business days.
Please note: These delivery timelines are indicative. Delivery times may vary due to factors beyond our control, as we rely on DHL.
NON-AVAILABILITY ON DELIVERY
Our shipping companies will attempt to deliver the order three times before returning it to us.
Please provide a complete and accurate shipping address, including the zip code and a mobile number, to facilitate faster delivery.
CASH ON DELIVERY
We do not offer Cash on Delivery.